Contact us
Email support@feron.io for any question about your account, the Gmail connector, billing, or privacy. Write from the email address associated with your Feron account and describe the issue.
Postal address: Feron, Founders House Stockholm, Stockholm, Sweden.
Fixing Gmail connection problems
If Feron cannot read your mailbox or a connection shows as needing attention:
- Open Connections in Feron and check your Gmail connection. If it shows Reconnect needed, choose Reconnect and complete Google's consent screen again. A reconnect is required once after new permissions are introduced.
- Confirm you approved the requested permissions on Google's consent screen. If you declined a permission, Feron cannot perform the related action.
- If problems persist, disconnect the Gmail connection and connect again, then email support@feron.io if it still does not work.
Revoking Feron's access
You can disconnect Gmail inside Feron under Connections, or revoke Feron directly at myaccount.google.com/permissions. Full steps are on our Data Deletion page.